Shipping Policy – MobileWalay.pk

At MobileWalay.pk, we aim to deliver your orders quickly and safely across Pakistan.

Delivery Coverage

• We deliver to most cities and towns across Pakistan.
• Delivery availability may vary based on location and courier service coverage.

Delivery Time

• Orders are usually delivered within 2–5 working days after order confirmation.
• Delivery timelines may vary due to location, weather conditions, or courier delays.

Shipping Charges

• Shipping charges, if applicable, are clearly displayed at checkout.
• Charges may vary based on location, product type, or promotional offers.

Order Confirmation

• Once your order is placed, you will receive an order confirmation via SMS or email.
• Our team may contact you for order verification before dispatch.

Cash on Delivery (COD)

• Cash on Delivery is available on eligible products and locations.
• Please keep the exact amount ready at the time of delivery.

Order Inspection

• Customers are advised to check the package at the time of delivery.
• We strongly recommend recording an unboxing video to ensure quick resolution in case of any issue.

Delayed or Failed Deliveries

• In case of unsuccessful delivery due to customer unavailability or incorrect details, re-delivery may be attempted.
• MobileWalay.pk is not responsible for delays caused by courier companies or unforeseen circumstances.

Damaged or Missing Items

• If you receive a damaged package or missing item, contact our customer support within 3 days of delivery.
• Claims submitted after this period may not be entertained.

Contact Us

For shipping-related queries, contact us at:
📧 support@mobilewalay.pk